• Tutor Diploma In Customer Service
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Course Information

Providing excellent customer service is essential to the long-term viability of every business. City Business School’s online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organisation. Following this, it describes how a business can develop its customer service program to the highest level.

City Business School’s customer service course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.

This online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organisation.

This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

For More Details Email us on info@citybusinessschool.co.uk

After completing this course the learner will be able to:
– Apply the fundamental aspects of customer service in a business;
– Advance a customer service program from a fundamental to advanced level;
– Communicate and collaborate with customers utilising efficient communication processes;
– Obtain customer feedback to continuously refine a customer service program;
– Implement a customer service program in the hospitality industry, the retail industry and the public sector.

All course materials are included in the course fee

Qualification Assessment

All our qualifications are assessed on the basis of written course works.

4-6 Weeks depending on how quickly the students can submit their assignments.

For the Entry requirements please send your enquiry to info@citybusinessschool.co.uk

This course is delivered via our online Learning Portal. All course materials are available online. In some cases we send hard copies of the materials to our students.

For further details please contact us on info@citybusinessschool.co.uk

There is a number of options you can pay your fees, we accept bank transfer, Sterling cheques, Sterling Bank drafts, Master Card and Debit Card payments.

Once a student is registered we will allocate a UK-Based tutor to guide the student through out his/her studies. The tutor will be available via telephone, email and via Virtual Learning Environment. The tutor will guide and support the student till the given assignments are complete and submitted.

Course Curriculum

Curriculum is empty

Course Tutor

Diploma In Customer Service

[vc_row][vc_column][vc_tta_accordion style="flat" color="sky" spacing="10" c_icon="" active_section="1" no_fill="true"][vc_tta_section i_icon_fontawesome="fa fa-bookmark" add_icon="true" title="Course Review" tab_id="1494507817044-fe68a76d-7d9f"][vc_column_text] <p style="text-align: justify;">Providing excellent customer service is essential to the long-term viability of every business. City Business School's online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organisation. Following this, it describes how a business can develop its customer service program to the highest level.</p> City Business School's customer service course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors. This online Diploma course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organisation. This course will also be of great interest to retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service. <p style="text-align: justify;">For More Details Email us on info@citybusinessschool.co.uk</p> [/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-book" add_icon="true" title="Course Contents" tab_id="1494507817092-6b998ec6-966b"][vc_column_text]<strong>After completing this course the learner will be able to:</strong> - Apply the fundamental aspects of customer service in a business; - Advance a customer service program from a fundamental to advanced level; - Communicate and collaborate with customers utilising efficient communication processes; - Obtain customer feedback to continuously refine a customer service program; - Implement a customer service program in the hospitality industry, the retail industry and the public sector. All course materials are included in the course fee <strong>Qualification Assessment</strong> All our qualifications are assessed on the basis of written course works.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-clock-o" add_icon="true" title="Duration" tab_id="1494508304100-d32f009e-8ce3"][vc_column_text]4-6 Weeks depending on how quickly the students can submit their assignments.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-sign-in" add_icon="true" title="Entry Requirements" tab_id="1494508354837-ac2dcf7d-9c12"][vc_column_text]For the Entry requirements please send your enquiry to info@citybusinessschool.co.uk[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-line-chart" add_icon="true" title="Progression" tab_id="1494508411313-26a0709b-5b43"][vc_column_text][/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-sitemap" add_icon="true" title="Course Delivery" tab_id="1494508542133-c7050aec-04b2"][vc_column_text]This course is delivered via our online Learning Portal. All course materials are available online. In some cases we send hard copies of the materials to our students. For further details please contact us on <a href="mailto:info@ukhomecollege.co.uk">info@citybusinessschool.co.uk</a>[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-money" add_icon="true" title="Payment Options" tab_id="1494508886533-65baa5e1-2f0d"][vc_column_text]There is a number of options you can pay your fees, we accept bank transfer, Sterling cheques, Sterling Bank drafts, Master Card and Debit Card payments.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome="fa fa-users" add_icon="true" title="Tutor Support" tab_id="1494508945356-feb1f4d0-e3dd"][vc_column_text]Once a student is registered we will allocate a UK-Based tutor to guide the student through out his/her studies. The tutor will be available via telephone, email and via Virtual Learning Environment. The tutor will guide and support the student till the given assignments are complete and submitted.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]